Last updated: Sept 20, 2025
This Privacy Policy describes how IRATEN SOLUTIONS (“we”, “our”, or “us”) collects, uses, and protects personal data in connection with the use of the Oriade platform, a software solution for Enterprise Application Integration (ETL/EAI).
1. Data Controller
IRATEN SOLUTION
58 avenue de la République, 06300 Nice, France
Email: info@iratensolutions.com
SIRET: 35114155100082
2. What Personal Data We Collect
Depending on how Oriade is deployed and configured, we may collect the following categories of data:
- Technical identifiers: IP addresses, connection logs, system events
- Integration metadata: headers, timestamps, workflow execution logs
- User contact details (for support or admin accounts): name, email, company
❗ Oriade does not process or store any business data exchanged between client systems, unless explicitly configured to do so by the customer.
3. How We Use Your Data
We may use your data for the following purposes:
- To provide technical support and product updates
- To monitor performance and improve service reliability
- To comply with legal or regulatory obligations
- To communicate regarding your subscription, license, or incidents
4. Legal Basis for Processing
We process personal data on the following legal bases:
- The performance of a contract (e.g., software license agreement)
- Compliance with legal obligations
- Your consent (e.g., for optional communications)
5. Data Retention
Personal data is stored only for the duration necessary to fulfill the intended purpose. Logs and metadata are retained in accordance with internal retention policies, unless otherwise requested by the client.
6. Data Sharing and Transfers
We do not sell or rent personal data. Data may be shared only with:
- Authorized technical service providers (under strict confidentiality agreements)
- Public authorities if legally required
We ensure that any data processed outside the EU is protected in compliance with GDPR rules.
7. Security Measures
We implement technical and organizational measures to protect your data, including:
- Secure server infrastructure (e.g., encrypted disks, TLS)
- Role-based access controls
- Regular security reviews and monitoring
8. Your Rights
As a data subject under the GDPR, you have the right to:
- Access and correct your data
- Request deletion (“right to be forgotten”)
- Object to or restrict processing
- File a complaint with a supervisory authority
To exercise any of these rights, contact us at: info@iratensolutions.com
9. Cookies and Analytics
Oriade does not use cookies unless integrated with a web dashboard interface. In such cases, a specific notice will be displayed.
10. Changes to This Policy
We may update this policy at any time. Changes will be posted on this page with a new “last updated” date.
